This survey was designed to give an insight into how the Peterborough General Practice in Out of Hours service is viewed by patients. The report outlines the information that has been collected and analysed from patients using this service.
GPs are by far the largest branch of British medicine. A growing and ageing population, with complex multiple health conditions, means that personal and population-orientated primary care is central to any country’s health system. As a recent British Medical Journal headline put it – “if general practice fails, the whole NHS fails”.