City Care Centre
Blood Test Reception Team
Location:
City Care Centre, Thorpe Road, Peterborough, PE3 6DB
Opening Hours:
Monday – Friday 08:00 to 12:30 and 13:00 to 16:30 (Closed between 12:30 -13:00)
On the day appointments are offered for INR and Urgent bloods Mon-Fri 8am-09:30am, please note these are limited and are subject to availability
About the service:
The City Care Centre Phlebotomy appointment system was introduced in the summer of 2020 as a way for GP Practices to book their patients in for a blood tests at a specific time, creating less waiting times for patients.
The Greater Peterborough Network manage a blood test reception desk at the City Care Centre, which has full access to upcoming appointments, and can print and prepare blood test forms for patients arriving for blood tests.
The service operates Mon-Fri 08:00am – 16:30pm on an appointment basis. To make an appointment please contact your GP Practice. If you are wanting to cancel or rebook your appointment, you can contact us on 01733 666670 – option 1
The service does also offer an on the day walk-in service for Urgent and INR bloods between 08:00am – 09:30am Mon-Fri, however these slots are very limited so please call to book an appointment through your GP practice where possible
What Support do we offer:
- Appointment system management
- Printing and preparing of blood forms
- Rebooking or Cancelling appointments
- On the day appointments 8am-9:30am – limited and subject to availability
Frequently Asked Questions
What is the City Care Centre Blood Test Reception?
Our role is to manage the appointment bookings at the city care centre. A patient will arrive at the City Care centre for their blood test and our team will print the patients blood forms that are on the system from the GP practice and send the patient to the phlebotomy team.
Who can access the City Care Centre Blood Test Reception Team?
Any patient registered at a GP surgery in Greater Peterborough can access the City Care Centre Phlebotomy Reception Team.
Where is the City Care Centre Blood Test Reception Team based?
The City Care Centre Phlebotomy Reception Team is based from:
Peterborough City Care Centre
Thorpe Road
Peterborough
PE3 6DB
What are the opening times for the City Care Centre Blood Test Reception Team?
Appointments are available to patients Monday – Friday (08:00 – 16:30)
(Closed between 12:30-13:00)
(Closed on bank holidays)
How do I get appointment with the City Care Centre Blood Test Reception Team?
Speak to the receptionist at your registered GP surgery, who will be able to book you an appointment. To cancel or move your appointment, you can call our office on 01733 666670 (option 1).
Is there free car parking at the City Care Centre?
Patients receive 30 minutes of free parking; however, for durations exceeding this, charges apply. Payment must be made upon departure at the cash-only ticket machines conveniently located throughout the City Care Centre.
How do I make a complaint about the City Care Centre Blood Test Reception Team
If you wish to make a complaint about any of the services that GPN offer
Please email your complaint to info@greaterpeterboroughgps.nhs.uk
Please provide your name, date of birth, phone number, and a reason for your complaint
Alternatively, you can call us on 01733 666670 and a member of our team will direct your call.